Purchase Support
No. Insurance must be purchased prior to commencing your journey.
Thu, 28 Jul, 2016 at 11:32 AM
RVE Insurance must be purchased online, prior to commencing your journey, as it is not available to purchase at the Car Rental Counter.
Mon, 16 Oct, 2017 at 4:15 PM
No. Insurance can be purchased online or over the phone any time prior to your journey commencing.
Mon, 10 Jul, 2017 at 2:57 PM
Yes. You can book your car and then purchase insurance at a later date.
Insurance can be purchased online or over the phone any time prior to your j...
Mon, 10 Jul, 2017 at 3:08 PM
You will need to purchase 2 separate policies if you are hiring 2 cars. One car = one policy. All Plans: • Single journey policy; • Cover begins w...
Mon, 6 May, 2019 at 3:41 PM
Should an incident occur during your rental period, the car rental company would assess the damage and provide you with a loss damage report. They will th...
Mon, 6 May, 2019 at 3:54 PM
Yes. First the car rental company will charge your credit card for the assessed damage cost. Then, you will lodge a claim with Allianz Global Assista...
Tue, 14 Apr, 2020 at 1:46 PM
The Allianz Australia rental vehicle excess insurance product sold by Rental Vehicle Excess (RVE) Insurance is sold in calendar days. For example, a...
Wed, 28 Sep, 2016 at 3:13 PM
No, there is no need or requirement to tell the car rental company that you have purchased Rental Vehicle Excess (RVE) Insurance from Allianz
Just...
Mon, 10 Jul, 2017 at 3:10 PM
The car rental company will reserve a security deposit amount (as specified in your car rental agreement) against your credit card for damage that you ...
Tue, 14 Apr, 2020 at 1:53 PM