Policy Cancellations

How do I cancel my policy?
Contact RVE Insurance or go to the "Manage Policy" self service link in your confirmation email to cancel your policy. Policy cancellati...
Mon, 16 Oct, 2017 at 4:34 PM
I called out of office hours. When will you respond to my request?
If you contact us outside of office hours, please leave a voice message including your name, policy number (RVExxxxxx), contact phone number and short des...
Mon, 10 Jul, 2017 at 2:58 PM
Can I cancel my policy any time before I travel?
If you decide that you no longer want your Rental Vehicle Excess (RVE) policy, you may cancel it within 14 days after you are issued your Certificate of I...
Thu, 28 Jul, 2016 at 2:33 PM
Can I cancel my policy after I have collected my hire car?
A policy can be cancelled after you collect your hire car however it would not be eligible for a refund. Policy refund eligibility is ass...
Thu, 29 Sep, 2016 at 4:20 PM
I cancelled my car booking. Will my insurance automatically cancel too?
No. To cancel your insurance policy, contact RVE Insurance directly. Policy refund eligibility is assessed in accordance with product Cooling Off ...
Mon, 16 Oct, 2017 at 4:32 PM
I cancelled my car rental booking. Do I need to cancel my insurance too or will it automatically be cancelled?
No.  Insurance policies are not automatically cancelled when you cancel your car rental booking. This is because RVE Insurance is i...
Tue, 15 Nov, 2016 at 2:45 PM