Our contact centre operates between 9am to 5pm Australian Eastern Standard Time (AEST), Monday to Friday.

If you'd like to contact us outside of these hours, you can either leave us a voice message or send us an email. 

To best assist us with your concern, please advise your name, policy number, contact number and a short description of your concern.

Alternatively, if you're planning to cancel or modify an existing policy, you can click the "Manage Policy" self service link in your confirmation email to make these changes unassisted.

Please note, we will endeavour to respond within 1 business day of receiving your message.

Our contact details are provided below.